Vanguard Alarms Ltd
Last updated: 24 September 2026
1. About us and these terms
This website, https://vanguardalarms.co.uk, is operated by Vanguard Alarms Ltd ("we", "us" or "our"). We are registered in England and Wales under company number 01350453, with our registered office at 2 Haygate Road, Wellington, Telford, Shropshire, England, TF1 1SG.
These terms explain the conditions on which you may use our website. Please read them before browsing or submitting an enquiry. By using the website, you agree to these terms. If you do not agree, please stop using it.
These terms concern website use. Any agreement for the supply, installation, maintenance or monitoring of security equipment will be subject to the separate terms provided for that agreement. These website terms do not replace or amend an existing customer contract.
2. Information about our services
Our website provides general information about our intruder alarms, CCTV, access control and related security services. It is intended primarily for customers in the United Kingdom.
The information is not a substitute for an assessment of your property and security requirements. The suitability, specification and availability of a system will depend on your circumstances and will be confirmed as part of our service proposal or agreement.
Security systems can help reduce risk but cannot guarantee that crime, unauthorised access or property damage will never occur. References to monitoring or police response are subject to the arrangements agreed for the particular system and the applicable eligibility requirements. Website descriptions do not guarantee attendance or response times.
Nothing in these terms removes any legal effect that our statements about goods or services may have under applicable consumer law.
3. Enquiries and quotations
Sending an enquiry or requesting an assessment through the website does not, by itself, create a contract or confirm a booking. Any appointment or order is subject to confirmation and the terms supplied at that stage.
Please provide accurate contact details and enough information for us to respond. Do not submit alarm codes, passwords, access credentials or detailed information about security vulnerabilities through a general website enquiry form. Contact us first to agree a suitable way to share sensitive information.
Website enquiry forms are not an emergency reporting or alarm monitoring service. For an urgent service issue, use the contact arrangements set out in your service agreement. If there is an immediate danger or a crime in progress, contact the emergency services.
4. Acceptable use
You may use the website for lawful purposes, including learning about our services and contacting us. You must not:
- Attempt to gain unauthorised access to the website, its hosting systems or any connected network.
- Introduce malicious software or interfere with the website's security or operation.
- Submit fraudulent, abusive, threatening or otherwise unlawful material.
- Use our forms to send spam or unsolicited advertising.
- Collect personal information from the website for unlawful purposes.
- Use automated tools in a way that disrupts the website, bypasses access restrictions or infringes intellectual property rights.
We may restrict access where reasonably necessary to address misuse, protect security or comply with the law.
5. Website content and intellectual property
Unless otherwise stated, the text, photographs, graphics, branding and other material on this website belong to Vanguard Alarms Ltd or are used with the permission of their owners.
You may view, download or print reasonable extracts for your own use when considering our services. Please retain any copyright notices and do not alter material in a way that misrepresents its meaning or source.
Other than uses permitted by law, you must obtain permission from the relevant rights holder before reproducing, distributing, selling or republishing website material. Access to the website does not grant you ownership of any content or permission to use our branding to imply an endorsement or association.
6. Personal information and cookies
Our Privacy & Cookie Policy explains how we handle personal information collected through the website and how cookies and similar technologies are used. Please read that policy when providing information to us. If you have a question about your personal information, contact us using the details below.
7. Accuracy, availability and security
We take reasonable care when preparing website content, but information may occasionally contain errors or become outdated. Please contact us to confirm any detail that is important to your decision, including service availability and system specifications.
We may update, remove or change content as our services develop. Website access may be interrupted for maintenance, technical reasons or circumstances outside our reasonable control. We do not guarantee uninterrupted or error-free access.
Although we take reasonable precautions, we cannot guarantee that the website will always be free from harmful software. You are responsible for using appropriate security protection on your own devices.
8. Links to other websites
We may include links to websites operated by other organisations for your convenience. We do not control those websites or their content. A link does not, by itself, mean that we endorse the operator or everything published on that website.
When visiting another website, review its terms and privacy information before providing personal details or using its services.
You may link to our publicly available pages provided the link is lawful, is not misleading and does not imply our approval of your organisation, products or services without permission.
9. Our responsibility
Nothing in these terms excludes or restricts liability for death or personal injury resulting from our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or restricted. Your statutory rights remain unaffected.
If you use the website as a consumer, we are responsible for loss or damage that is a foreseeable result of our breach of these terms or our failure to use reasonable care and skill. Loss or damage is foreseeable if it is an obvious consequence of that breach or was reasonably contemplated by both parties when these terms applied.
If you use the website for business purposes, then, to the extent permitted by law and subject to any applicable requirement of reasonableness, we exclude liability arising from website use for loss of profit, revenue, business opportunities or anticipated savings, and for indirect or consequential loss.
This section concerns website use. Responsibility for goods and services we supply is governed by the relevant customer agreement and applicable law.
10. Changes to these terms
We may revise these terms to reflect changes to the website, our business or legal requirements. The current version will appear on this page with an updated date. Changes apply to website use from the date they are published and do not retrospectively alter existing customer agreements.
11. Applicable law and disputes
These terms are governed by the laws of England and Wales. If you are a consumer, this does not remove any mandatory legal protections available in the country where you live.
The courts of England and Wales may hear disputes relating to these terms. Consumers may also bring proceedings in the courts of their home jurisdiction where applicable law permits. For business users, the courts of England and Wales have exclusive jurisdiction.
If any provision is found to be unlawful or unenforceable, the remaining provisions will continue to apply. A delay in enforcing a right does not, by itself, waive that right.
12. Contact us
For questions about these terms, website accessibility, errors or concerns about website content, please contact:
Vanguard Alarms Ltd
2 Haygate Road
Wellington, Telford
Shropshire
TF1 1SG
Email:
enquiries@vanguardalarms.co.uk
Telephone:
01952 260105 or 0845 130 0311